Help Desk
How can we help you today?
Account
Ordering
Payment
- Credit Card[信用卡]
- Debit Card/Prepaid Card
- Credit Payment After 25 Days[信用卡扣款]
- Verified by Visa and MasterCard Secure Code
- Credit Card Security (CVV Code Verification)
- PayPal
- Cash Sent Via Registered Mail
- International Postal Money Order (IPMO)
- Alipay/Wechat [支付寶]
- Full Amount by Points
- CDJapan Prices and TaxCDJapan[CDJapan價格/稅]
- Customs Duties and Import VAT
- Clearance & Administration Fees
Shipping
- Available Shipping Methods [發送方式]
- FedEx International Connect Plus (FICP)
- Shipping Methods by Country
- FedEx Pak Service Expansion
- Shipping Charge
- Remote Area Delivery
- Shipping to APO & FPO Address
- Online Tracking
- When Will My Order Ship?
- Expected Shipping Date
- How The Items Are Packed
- Shipping Restrictions
- Undeliverable Packages
- Prohibited Items and Export Restrictions
- Shipping Within Japan [送往日本國內住址]