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CDJapan offers the following shipping methods listed below.
For shipping within Japan please go to the bottom of the page (Yamato Transport)
| Shipping Method | Average Delivery Time | Max Weight | Insurance | Tracking Number | Availability |
|---|---|---|---|---|---|
| DHL | 2-3 days | Up to 30kg | |||
| FedEx Priority | 2-3 days | Up to 30kg | |||
| FedEx Priority(Pak) | 2-3 days | Up to 2.2kg | |||
| FedEx FICP | 3-5 days | Up to 2.2kg | |||
| FedEx FICP(Pak) | 3-5 days | Up to 2.2kg | |||
| EMS | 1-2 weeks | Up to 20kg | |||
| International Air Packet | 2-4weeks | Up to 2kg ** | Not Insured | ||
| Air Mail | 2-4weeks | Up to 2kg *** | Not Insured | None | |
| ECMS | 1-2 weeks | Up to 30kg | Not Insured |
Please note that the average delivery times above are indicated for the purpose of comparison between different available shipping methods. Delivery time is NOT guaranteed.
The actual delivery time will vary for the following reasons.
1. Depending on the local situation of the country (postal strikes, political situations, natural disasters)
2. South American countries or deliveries to islands naturally takes longer.
3. Customs procedure.
** International Air Packet
Max Dimensions for International Air Packet : Width + Height + Depth = 90cm
Max Weight for Air Mail Small Packet: 2Kg
***Up to 5kg for printed matters
Max Dimensions: Width + Height + Depth = 90cm
However, Canada, Ireland and Germany is exception, because there is no service by Japan Post to Canada and Ireland, there is no data transfer from Japan to Germany.
Tracking
Tracking Number will become available when your order is shipped, and it will be included with the shipping confirmation email you receive automatically.
Shipping within Japan
We use Yamato Transport for sending packages domestically within Japan.
Actual shipping charge depends on prefecture destination and amount of your order.
| Total of item price | Yamato Transport |
|---|---|
| Until 1,000yen | From 443yen |
| Between 1,000 and 5,000yen | From 443yen |
| Over 5,000yen | From 443yen |
| Over 10,000yen | Free Shipping |
Yamato Transport Delivery Service Shipping Charges
| Total of item price | Hokkaido | North Tohoku | South Tohoku | Kanto/Chubu/Kansai |
|---|---|---|---|---|
| Until 9,999yen | 896yen | 616yen | 508yen | 443yen |
| Over 10,000yen | Free Shipping | Free Shipping | Free Shipping | Free Shipping |
| Total of item price | Chugoku | Shikoku | Kyushu/Okinawa |
|---|---|---|---|
| Until 9,999yen | 508yen | 616yen | 616yen|1296yen |
| Over 10,000yen | Free Shipping | Free Shipping | Free Shipping|Free Shipping |
You will be able to preview it after you "Proceed to Checkout" before you finish placing your order.
Average delivery time is 1-3 days, and your signature is required for delivery. Online tracking is included.
For delivery time (morning, 12 AM-2PM, afternoon, or evening), the request has to be done by email (info@cdjapan.co.jp).
Important Notification About Box Sizes
In 2016 postal services enforce restrictions on how large packages are allowed be for Air Mail Small Packet and SAL, as a part of their efforts to control costs that affect postage. On the other hand, manufacturers of many products such as anime action figures do not necessarily take this into account. Because of this, some products prove to exceed size restrictions when they become available for shipment, because there is no packaging box in existence that would fit them perfectly. So, we investigated a large number of different products and their sizes statistically. Then we custom ordered packages boxes so that more products fit in them perfectly so that size restrictions are not exceeded as frequently as it used to be.
Important Notification About Dimensional Weight
About Dimensional Weight (Volume Weight Fee)
Shipping fees are generally based on package weight. Including a poster requires a larger box, which increases weight.
Additionally, DHL + FedEx International Priority, Priority(Pak), charges a volume weight fee affected by the amount of space that it occupies, rather than the actual weight. If the dimensional weight is heavier than the actual weight of your package, your order will be applicable for the dimensional/volume weight fee. In this case, we will contact you by email in the shipping process informing about the additional charges.
Dimensional weight is also applied to orders that include external bonus posters. This does not affect regular orders without posters and will not be charged if your order is no longer applicable for the poster. When dimensional weight applies, shipping fees typically increase.
Normally, we use compact packaging materials when sending regular-sized CDs and DVDs as pictured below.
However, to send a first press bonus poster together with the product, we must use a large box as pictured below.
To address the impact of dimensional weight and minimize unnecessary increases in shipping costs, we introduced an Optimal Box Selection Algorithm, which selects the most appropriate packaging based on the contents of each order.