Share your thoughts with other customers worldwide to help them with their shopping decisions! You can become a CDJapan online reviewer in a few easy steps.

You will find the following icon in the Order History page in your customer account or the product description page.

Write Your Review

Rewards for Reviews *Eligible for Reviews Submitted from AUG 21, 2023 00:00:00 (Japan Time)

  • You can earn 10 rewards points for writing a review.
  • Up to 30 reviews (maximum 300 points) per month are eligible to earn points.
  • Reviews need to be approved and published by us (1-3 business days).
  • Points are scheduled to be credited to your customer account from the end of the month following the month of posting. Ex. If your review post is published on August 15, you will be rewarded on the end of September.

See great reviews from our customers: New Customer Review

See the latest updates on the review function:Revamped Product Review: Helpful Button, Review Listings, 5-Star Rating Chart

Guidelines

  • Make sure that your review is focused on your own thoughts about the item. Reviews of orders, deliveries, and other services by CDJapan are not eligible for points.
  • The length of your review is limited to 100-1200 letters, and length of the title is limited up to 40 letters.
  • Only one review may be posted per customer on any item. Different specifications of the same product (e.g., regular edition and limited edition) will be considered as one product.
  • Submitted reviews will be published after we have reviewed the content. However, we reserve the right to delete reviews that do not meet our guidelines even after they have been posted.
  • All submitted reviews become the sole property of CDJapan (Neo Wing Co.). Reproduction, copying, or other use of reviews, whether within CDJapan or by other companies, is strictly prohibited.
  • Customers cannot delete reviews after posting them.

Please do not include the following in your review

  • Profanity, obscenities, vulgarity
  • Abusive, harassing, or defamatory comments about anyone
  • Spoilers (any details about the plot that may ruin the viewing experience for others)
  • HTML tags. In case HTML tag is included, we may make modifications to your review as necessary.
  • URLs, phone numbers, addresses, e-mail address
  • Time-sensitive information
  • Comments on other reviews
  • Price, availability, and alternative ordering information
  • Any review that does not follow our review guidelines will not be posted.

Important Notes

  • CDJapan reserves the right to remove any review at any time.
  • Review guidelines may be subject to change without prior notice.
  • Review can not be modified once it is done.

Pre-Release Comments

You can submit your comments on pre-release items. However, you won't be able to rate them.

To distinguish between reviews and pre-release comments, "Pre-Release Comment" will be displayed in place of the rating.

You can submit your reviews on items you've submitted your pre-release comments on, after the release dates.

When reading through what other customers have to say about the items you're interested in, please take note of the distinction between reviews and pre-release comments.