About Proxy Shopping & Step-by-Step Guide

Request Item


Service Features

Get'em All!

Get your exclusive, limited, rare items even after they are out of stock at CDJapan.

Order Items from Different Shops

You can order multiple items from different shops together in one order at CDJapan.

CDJ Branded Quality

Requested items upon arrival will undergo thorough inspection and then carefully packaged into durable boxes specifically made for shipping.

Service Flow

1. Make a Request

After receiving your request, we will check the availability and price. This step will usually take 2-3 working days.

2. Your Item Will Be Listed at CDJapan

After confirming the availability, your item will be listed on CDJapan like other regular(non-proxy) items.

3. Now You Can Make a Purchase

You can order regular items along with your proxy items in the same order. (*Under Certain Conditions)

Make a Request

You can make a proxy request for almost any merch available at Japanese shopping site.
There are 3 ways to make a request for the proxy shopping.

*A request for some items may be declined due to shipping restrictions and our restriction policy.

[A] Make a request via a CDJapan product page

A "Proxy Shopping Request" green button appears when an item is no longer available on CDJapan.
With that button, you can send a request for checking the availability & price for our proxy shopping service.

After receiving your request, our staff will search your item on Japanese sites.

Request banner sample

* A price of a proxy-shopping item depends on a shop we will purchase it from, so it could be significantly higher than its regular price for its rarity.
Don't worry, you basically don't have an obligation to purchase what you request.

* If the button doesn't appear on the page, that means we've already checked the availability of the item and found there's no stock on the Japanese market.

[B] Make a request directly with the purchase link

If you've done your own research and have already acquired the purchase link, you can make the request without going through the search process.

[C] Use intergrated search for Yahoo! Shopping or Rakuten Shopping

Select Yahoo! Shopping or Rakuten, and you will be able taken to the respective search engine.

About Proxy Shopping & Step-by-Step Guide

Handling Fees

Item Priceas disclosed
Standard Fee1,200yen per order
Service Fee300yen per proxy item
Optional Services FeeOptional
International ShippingEstimated

* A 1,200yen Standard Fee will apply which covers handling fees for online purchasing, unpackaging/re-packaging, and other related fees.

**A 300yen Service Fee will apply per proxy item which covers fees for warehouse control and management.

***Whereas usually one parcel is sufficient for one order, in case the volume of your Requested Order exceeds the capacity of the largest box we have available, the order will be split accordingly. Handling Fee, optional services fee (if applicable) and international shipping charge will apply depending on the number of packages your Requested Order entails.

****International Shipping Charge only occurs as an estimate, the difference between the actual price will be either charged or refunded in the next transaction.

Optional Services

Insurance Plan500yen 0yen with DHL, FedEx, EMS, or Register Airmail*
Package Consolidation300yen

By choosing DHL, FedEx, EMS, or Registered Airmail, you ordered will be insured for any damage and or loss occurred during transit. In which case, CDJapan will refund in full (item price + shipping + other service fees occurred) or replace damaged/missing item(s) accordingly. For more details please refer to Proxy Shopping insurance terms and conditions.

More Imformation About Optional Services

Proxy fee

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