CDJapan Customer Feedback
The results shown on this page are based on feedback from customers who have actually shopped at CDJapan in the past two years.
Feedbacks below include anonymized responses from past surveys. We now publish all feedback only with customers' consent.
Feedbacks below include anonymized responses from past surveys. We now publish all feedback only with customers' consent.
(245922)
| Quality of information | 4.7 | Ease of Purchase & Payment | 4.8 | Freshness of information | 4.6 |
| Customer Support | 4.6 | Packaging of order | 4.8 | Delivery of your order | 4.8 |
I'd be happier to know that Any Pre=Order is soooo Limited that I must action immediately to confirm the purchase/
Shipping cost are way too high. I would buy more from you all but it’s now too expensive due to shipping.
Everything was well packaged and in mint condition. I would definitely recommend this site to others.
For International customers like myself, it would be good to know if product has OBI strip, jewel case or cardboard case. Brilliant service - the BEST!!!!!!!!!
PROXY ORDER from artist Base shop completed thankyou.
Everything is very good except that your website can be slow or lag sometimes, and it's not because of the internet because I have the fastest one.
Please allow us to cancel the order or the specific item when an item release date changed to a future date or an uncertain date.
I would like to have the option to search only made in japan cd/album/br/vinyl.
The Perfect Japanese Services in terms of offer and delivery.
Everything is perfect but it was better when we could chose tracking with airmail… it’s too bad that’s we can’t chose this anymore
je trouve le processus entre le moment o� je valide ma commande et l'envoi effectif de ma commande trop long
Great service and website. Will definitely use again.
I always feel a slight risk with Airmail unregistered, but I needn't as it's always very reliable!
Allow customers to group purchases of albums that are released more than a few months apart & opt for one consolidated package so that they can save on delivery costs.
Thank you to all of CD Japan for being so amazing!
Exemplary customer service and great selections for purchase.
I have been with cd Japan for around 10 years now and never had any issues with the company regarding anything, if you're after top quality cds etc this is the place to go
Disruptions to your web service appear to be getting worse. Maybe it's time to invest more in building out your computer infrastructure/cloud resources.
Every part of this transaction was perfect. Cdjapan are a fantastic company to deal with.
Dear CDJapan!Hello from Austria!Once again,I am highly satisfied with your service!I just love your japanese releases,they are the best!So,as an aged customer I prefer your releases from the 60s,the 70s upwards very much!With best regards and Sayonara
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