CDJapan Customer Feedback
The results shown on this page are based on feedback from customers who have actually shopped at CDJapan in the past two years.
Feedbacks below include anonymized responses from past surveys. We now publish all feedback only with customers' consent.
Feedbacks below include anonymized responses from past surveys. We now publish all feedback only with customers' consent.
(240300)
| Quality of information | 4.6 | Ease of Purchase & Payment | 4.8 | Freshness of information | 4.6 |
| Customer Support | 4.6 | Packaging of order | 4.8 | Delivery of your order | 4.8 |
Everything is packaged properly and is shipped quickly. Thank you.
Eure Hilfe bei den Problemen mit diesen neuen Zollvorschriften war grossartig. Vielen Dank!!!
Excellent Stuff! Was able to sort out everything needed with the customer service people. No issues what so ever will gladly support in the future
We hope to add Chinese search and Chinese browsing functions to the website.
Appreciate the care and time spent on packaging of the shipments. Well done. Thank You
MORE INFO ON IF OBI STRIP PRESENT OR NOT, PLUS WHAT TYPE OF PACKAGING, DIGI, OR JEWELL CASE?
we recommend handing the order immediately instead of sending email
Fast delivery. Professional and very careful service. Deserves the ighest recommentadtion!
fast and perfect delivery and absolutely perfect packaging
The delivery cost to Australia is high. The rewards points help meet the cost but are tiny compared to total order costs
I’ve been a CD Japan loyal customer for ten plus years. Can I have a free CD Japan sticker in my next order? I think I deserve one
Arrived lightning fast, thoroughly and securely packed, and in perfect shape! Awesome as always! Thank you!
I always mark Q4 as "Average or Don't Know" because I don't recall ever having to contact customer support, which to me shows how great CD Japan has always been, and will no doubt continue to be. And this includes your customer support team, all of whom I have no doubt are a top-notch group of people. Thanks to you all for making CD Japan the best shopping experience I've ever had!
Always an easy process to orders, with items shipped quickly and well packaged.
You guys do a great job. But I have to admit the shipping fees are killing me.
CD Japan is my go to shop for CDs. Fantastic service. Everytime.
Regarding my Order Number:10115228035, Tracking Number:EM565860648JP due to EMS delivery delays and internal package damage, compensation for my shipment must be applied for by the overseas mailing outlet in accordance with EMS official regulations
I would like to express my sincere appreciation for the outstanding service provided by CDJapan. My order arrived safely and on time. Communication was clear throughout the process, and I will definitely continue to shop with you in the future. Thank you for your commitment to quality and customer satisfaction!
MORE INFORMATION ABOUT THE CD - OBI STRIP OR NOT, DIGI PACK OR NOT, JEWEL CASE OR NOT. ALSO CLEAR INFORMATION IF CD IN STOCK OR NOT. But you are still the BEST Japan CD shop around. :-)
I didn't receive my order, so I can't rate Q5. It's taking too long to reach my country.
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