CDJapan Customer Feedback

4.70  (253314)
â– Feedback
5.0 2026-03-04 10:38:58

PROXY ORDER from artists BASE shop completed quickly and easily.

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4.2 2026-03-04 10:32:31

Why did you remove registered airmail as a shipping option? It was the most reliable for a low price. I'm unhappy with the change.

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4.7 2026-03-04 07:22:31

Great Seller- packaging very well - very fast shipment - Thank You very much !

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4.3 2026-03-04 06:53:10

No need for customer support. Box was crushed but the CD's were fine.

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4.7 2026-03-04 03:45:16

Living in the UK, I'm always supprised at how quiet I get my order and it's always wrapped with care. Thank you for your hard work.

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5.0 2026-03-04 03:40:25

Very Satisfied, Very Satisfied ,Very Satisfied regards Mateusz

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5.0 2026-03-04 01:46:46

Great seller.Great items,i like it.good service.fast shipping.thanks!

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5.0 2026-03-04 01:44:34

Great seller.Great items.good service.fast shipping.Thanks!

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5.0 2026-03-04 01:07:56

I appreciate the search and aquisition feature for items at other suppliers in Japan. Also this shipment arrived faster than previous ones perhaps because it came via a different airport?

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4.2 2026-03-03 18:33:51

Not very easy to see how to use points when ordering

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5.0 2026-03-03 18:21:39

All items arrived in good time in a suitably sized box with good protective wrapping inside. The packaging is always really well done, I've never had anything damaged in transit :)

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4.7 2026-03-03 16:01:18

bon site de vente, serieux et fiable, emballage tres soigneux livraison airmail pour la fance en 8 10 jours

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5.0 2026-03-03 14:02:50

Item received in perfect condition as described and within the estimated timeframe. Satisfied with delivery updates. Will definitely use again recommended buy in confidence.

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5.0 2026-03-03 11:33:16

Great service. Brilliant Packaging and fast delivery. Very pleased with the whole experience. Thank You.

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4.7 2026-03-03 09:20:17

As stated before, I cannot think of anything that would improve CD Japan at this time. I would like to give extra credit to those who do the packaging, everything over the past couple years has been packed with extra care ! Thanks

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5.0 2026-03-03 08:15:54

CDJapan always delivers excellent product selection, availability, price, customer service quality, shipping speed and cost and is my favorite online music media eCommerce site in the world. Thank you CDJapan!

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5.0 2026-03-03 08:14:13

I like how you ship newly released items so that I receive them on release day. Your site is very easy to use. I like that you have multiple shipping options, including an option that prepays US tariffs. The only improvement I can think of is for your marketing emails to not advertise items that I have already purchased. I really appreciate that your company makes it easy for me to purchase music from Japan. !

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5.0 2026-03-03 06:50:49

Great delivery as always! Everything arrived well. Thank you!

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5.0 2026-03-03 06:31:42

Everything arrived in good condition. Thank you for the great package.

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4.7 2026-03-03 01:57:39

I wish the form of the names of the artists/actors was more standardien. For example Hina Kikuchi has several is sometimes spelled without spaces and sometimes with "last name, first name" order.

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