CDJapan Customer Feedback

PROXY ORDER from artists BASE shop completed quickly and easily.

Why did you remove registered airmail as a shipping option? It was the most reliable for a low price. I'm unhappy with the change.

Great Seller- packaging very well - very fast shipment - Thank You very much !

No need for customer support. Box was crushed but the CD's were fine.

Living in the UK, I'm always supprised at how quiet I get my order and it's always wrapped with care. Thank you for your hard work.

Very Satisfied, Very Satisfied ,Very Satisfied regards Mateusz

Great seller.Great items,i like it.good service.fast shipping.thanks!

Great seller.Great items.good service.fast shipping.Thanks!

I appreciate the search and aquisition feature for items at other suppliers in Japan. Also this shipment arrived faster than previous ones perhaps because it came via a different airport?

Not very easy to see how to use points when ordering

All items arrived in good time in a suitably sized box with good protective wrapping inside. The packaging is always really well done, I've never had anything damaged in transit :)

bon site de vente, serieux et fiable, emballage tres soigneux livraison airmail pour la fance en 8 10 jours

Item received in perfect condition as described and within the estimated timeframe. Satisfied with delivery updates. Will definitely use again recommended buy in confidence.

Great service. Brilliant Packaging and fast delivery. Very pleased with the whole experience. Thank You.

As stated before, I cannot think of anything that would improve CD Japan at this time. I would like to give extra credit to those who do the packaging, everything over the past couple years has been packed with extra care ! Thanks

CDJapan always delivers excellent product selection, availability, price, customer service quality, shipping speed and cost and is my favorite online music media eCommerce site in the world. Thank you CDJapan!

I like how you ship newly released items so that I receive them on release day. Your site is very easy to use. I like that you have multiple shipping options, including an option that prepays US tariffs. The only improvement I can think of is for your marketing emails to not advertise items that I have already purchased. I really appreciate that your company makes it easy for me to purchase music from Japan. !

Great delivery as always! Everything arrived well. Thank you!

Everything arrived in good condition. Thank you for the great package.

I wish the form of the names of the artists/actors was more standardien. For example Hina Kikuchi has several is sometimes spelled without spaces and sometimes with "last name, first name" order.