Can I use a debit card?
Yes, as long as it has a MasterCard or Visa logo and is an international card.
How do I switch to another credit card?
Please register the credit card you'd like to use and then inform the last 4 digits of the new card by email. Make sure to include your order number too.
When will I be charged?
Credit Card
When you placed your order, we will process a credit authorization for your purchase which is a step where the card issuer grants the store an authorization to process the payment.
The charge will be made either on the shipping date or, if the order takes longer than 25days to ship out, we will charge on the 25th day from placing your order.
So if your product is a pre-order, you'll be likely to be charged on the 25th day from the ordering date.
Debit Card& PayPal & Alipay
All payments are completed right when you place your order.
Why is my debit card charged twice?
Debit cards are charged right on the ordering date. Our card processing agency can not process partial amounts.
This means that if your order total has increased or decreased at some point, we can not partially charge you for the additional amount, nor can we partially refund you for the differential.
We will have to fully charge you for the new order total when your order ships out. At that point, your original charge is canceled and you will receive a refund for the original charge. It normally takes up to 1-2 months but it will heavily depend on the card issuer's policies. In some cases the refund for debit cars may take up to 6 months.