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Item Price/Tax

The item price does not include shipping charge or customs charges that may be levied once your order arrives in your country. PayPal, credit cards, and Alipay payments will be processed in Japanese yen, and they will convert the amount into your local currency at the time when they bill you.

5% Japanese Consumption Tax

Residents in Japan are subject to the 5% Japanese Consumption Tax. International customers are exempt from this tax, and the item price excluding the tax will be billed.

How to View an Approximate Amount in another Currency

Select the currency you prefer from the pulldown menu. An approximate amount based on the current exchange rate will be indicated. However, the payment still be processed in Japanese yen, and the actual amount of the charge in your local currency will be different.

How to Use Shipping Charge Calculator
  1. Add items to shopping cart
  2. Select your country
  3. Click on the Calculate button to view shipping charges

Important Notes about Customs Charges and VAT

Customs charges and VAT may be charged on your order once it arrives in your country. It will be your responsibility to complete your customs duties in order to receive your package. In Europe, for example, the package would be exempt from customs charges if the value of items included were less than 22 Euro. So, some customers prefer to place their orders separately so that the value of items in each package does not exceed this amount. Regulations are different in different countries. So, please check with your customs office to find out details about customs regulations in your country. Please note that we are required to declare the amount accurately, and it won't be possible to declare a lowered amount.

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First Pressing Editions

Bonus extras are sometimes included with first press (initial press) editions. Whenever the details for bonus extras are available, the description is shown in "Description" in the item details page.

First press editions with bonus extras are limited in quantity. Occasionally, they are sold out before the item has even been released. After the first press edition is sold out, only the later regular pressing without the bonus extra is available for ordering. Usually, all item details including the catalog number and the price remain the same after the first press edition is sold out.

To clarify whether the first press edition for the item is available or not, we indicate the buttons below in the item details page. If you do not see either of the buttons, it means that there is no difference or distinction between the first press and the regular editions for that item.
First Press Available: If your order is processed while this button is still indicated, you will receive the first press edition with the bonus extras.

First Press: Sold Out: If this button is indicated, it means the first press edition is no longer obtainable, and you will receive the regular edition. The details of the bonus extra is still shown in the "Description," but it is no longer included.

If your payment method is either International Postal Money Order, or Cash Sent via Registered Mail, it is possible for the first press edition to be no longer available by the time your order is processed. This is because we do not process orders with these methods of payment until we have received the payment. Similarly, we do not process credit card orders until we have obtained authorization from credit card company.

*While we try out best to keep it up to date, details of bonus extras are subject to change without prior notice.

Limited Editions

Some items are released in limited quantity or for a limited period of time. Whenever they are sold out, or the period is over, no additional editions are pressed/manufactured.

Limited Edition: This button is indicated in the item details page to clarify that the item is a limited edition.

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The TV Standards

There are 3 TV broadcast standards.

All DVD titles available at CDJapan are NTSC formatted. Please make sure your DVD player, videocassette players, and TV are NTSC-compatible before finalizing your order.

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DVD

There are 6 region codes. Typically, DVD players sold in one region is compatible only with DVD titles that are encoded for that region.

Most DVD titles available at CDJapan are encoded for Region 2. Please make sure your DVD player is compatible with region-2 discs before finalizing your order. Also make sure that your TV is NTSC-compatible

There are a few DVD titles that are playable in all regions. Such titles are indicated as "Region Code: ALL" under "Edition Details" in item pages. If the indication is missing, then it must be assumed that the title is encoded for Region 2. *Please note that opened items are not eligible for returns, unless there is a manufacturer defect. So please make sure that your DVD player can play region 2 DVDs before completing your order (see Returns Policy).

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HD DVD

HD DVDs titles are playable only on HD DVD players. They are not playalbe on conventional DVD players or Blu-ray players. On the other hand, Twin Format disc has a layer that is playable also on conventional DVD players. Such titles are indicated as "Format: HD DVD Twin Format" in item details page. *We'll add accurate information on regional encoding as they become available, but for the time-being, please assume that HD DVD titles available at CDJapan are encoded for Region-2.

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Blu-ray

Blu-ray titles are playable only on Blu-ray players. They are not playable on conventional DVD players or HD DVD players. There will be 3 regional encoding for Blu-rays as listed below, which are different from DVD region codes.

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DVD-Audio

DVD-Audios are playable only on DVD-Audio players and DVD players that are compatible with DVD-Audios (to find out for sure, consult the manual of your DVD player, or look for DVD-Audio logo). DVD-Audios are not playable on regular DVD players or CD players.

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SACD (Super Audio CD)

SACDs are playable only on SACD players, and will not play on regular CD players. On the other hand, SACD Hybrid disc has a layer that is playable also on regular CD payers. Such titles are indicated as "Format: SACD-Hybrid" in item details page.

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Copy-controlled CD (CCCD)

Copy-controlled CDs are playable only on standard CD players. They are not playable on PCs and other CDR drives.

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Searching for Item

If you are not able to find the item you're looking for, it may be that the item is not available for ordering through CDJapan, or that it is no longer available even though it was in the past. We routinely remove older items that are no longer obtainable from our website. Also, it could be that the name or the title is spelled differently. We try to spell the Japanese names and titles on our website according to the most frequently encountered spellings. For example, results will show when searching by "Zatoich," but not by "Zatouichi."

If you still cannot find the item you're looking for on our website, then please let us know as much details related to the item as you can by e-mail(info@cdjapan.co.jp).

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