CDJapan Customer Feedback
The results shown on this page are based on feedback from customers who have actually shopped at CDJapan in the past two years.
Feedbacks below include anonymized responses from past surveys. We now publish all feedback only with customers' consent.
Feedbacks below include anonymized responses from past surveys. We now publish all feedback only with customers' consent.
(232488)
| Quality of information | 4.6 | Ease of Purchase & Payment | 4.8 | Freshness of information | 4.6 |
| Customer Support | 4.6 | Packaging of order | 4.8 | Delivery of your order | 4.8 |
Tr�s bel album avec envoi rapide et tr�s bien prot�g� - Merci - Yves
Everything with the information and the packing/shipping is still working just fine
Perfect like always , I want more mini lp from metal and hard rock please. Thank from Mexico
The shipping charge are expensive and we must pay extra charge for the shipping fees
If the reinforcement service merely adds plastic corner guards and does not improve the quality of the shipping box, this constitutes deception.
Shipping is ridiculously expensive. I have been ordering CDs from every continent and shipping is 5 times cheaper from second most expensive country. Find cheaper ways to ship items and your business will quadruple.
I'm very satisfied with your company's professional service. I'd suggest keeping the real-time stock levels of your purchasing-agent products updated in time, and continuing to expand your selection of records and Blu-ray discs. Keep it up — always supporting you!
The packaging is still a little wasteful despite the new process. It's very well protected but. Well. Some boxes could be smaller for their contents.
The CDJapan experience has really improved over the last 2-3 years. Well done everyone!
Wonderful service. Orders are always well packaged and quickly shipped. My recent order arrived in perfect condition. I was able to track the order and the package arrived right on-time. Thank you for many years of excellent service.
I keep coming back, even though other companies offer the same items that I purchase. You have never let me down, although sometimes external factors have. Those times, you've worked to provide a better outcome - even though the issues were not CD Japan's.
I can't give proper answer to Q6 as I didn't receive my order yet.
The app gets overloaded too easily, resulting in requests not being processed.
add more shipping options to the catalog like boat/sea option
Super quick delivery. Thank you very much........
Thank you for all your hard work and always doing your best.
Delivery courier was not DHL and left package in the open outside our gates. No effort was made to ring our bell.
Some of the jewel cases cracked when arrived. This never happened before, but this time I was not happy. Thanks
Always excellent service. Thank You! Over a number of years the service has been exemplary and efficient.
WEBSITE HAS REGULAR "SERVER BUSY" ERROR MESSAGE SO UNABLE TO REVIEW ITEMS
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