Hanashi Wo Kikanai Ishi Omoi Ga Ienai Kanja (Shueisha Shinsho)

[Machine Translation] Many people may have experienced that during a visit to a hospital, they were not able to communicate their symptoms or concerns well and felt dissatisfied with the treatment they received. In such cases, the doctors feel ashamed that they could not meet the expectations of their patients. In fact, many problems in the medical field are caused by poor communication between patients and doctors. In other words, many problems can be prevented if the patient and doctor have a good conversation. This book offers concrete suggestions from a doctor who has spent a long time in the field of clinical practice and medical education on how to better express concerns when visiting a doctor and how doctors can understand patients' thoughts and feelings.

病院での受診の際、症状や心配していることをうまく伝えられず、受けた治療に不満を感じた経験を持つ人は多いのではないだろうか。こういう場合医師の側も、患者の期待に応えられなかったことに忸怩たる思いを抱くことになる。医療現場でのトラブルは実は患者と医師のコミュニケーション不全に起因するものが多い。言い換えれば患者と医師の会話がうまくいっていれば、防げる問題も多い。受診するとき心配事を上手に伝えるにはどうしたらよいか、医師は患者の思いをどうやって汲み取ったらよいか、臨床と医学教育の現場に長く身を置いてきた医師が具体的に提言する。