BOOK
The Pposu No Kiseki Amazon Ga Kusshita Shijo Saikyo No Shinkeiei Senryaku
Ishizuka Shinobu
1500yen
(1650yen Tax incl. in Japan)
| Points You Earn | 1% (15p) |
|---|---|
| Release Date | December 19, 2010 |
| Availability | In Stock at Supplier:Usually ships in 2-4 days |
Product Details
| Catalog No. | NEOBK-903405 |
|---|---|
| JAN/ISBN | 9784331515051 |
| Product Type | BOOK |
| Label/Distributor | Kosaido-Akatsuki |
| Pages | 351 |
|---|
Books are basically written in Japanese except for bilingual books or ones indicated as not written only in Japanese.
Related Artists
Translate Description
*As it is a machine translation, the result may not provide an accurate description. Please use it only as a reference. *Not available within the China mainland region.
Description in Japanese
ザッポスの奇跡 アマゾンが屈した史上最強の新経営戦略 / 石塚しのぶ
ネット靴店の全米1位、ザッポス成功のヒミツ。「年商1200億円」と「顧客と社員の幸せ」が両立する、その方程式とは。
Related Offer & Feature
Tracklisting
| 1 |
第1章 ザッポスとはどんな会社か?-流通におけるサービス革新
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| 2 |
第2章 ザッポスのサービス-従来のサービスを超える企業
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| 3 |
第3章 ザッポスの企業文化-感動サービスを育むコア・バリュー
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| 4 |
第4章 ザッポスの経営戦略-人を最大の資源と考える企業文化
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| 5 |
第5章 ザッポスが育む「人」-「個」を活かして強みをつくる
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| 6 |
第6章 ザッポスから学ぶべきこと-自社に取り入れたいサービス、そして制度
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| 7 |
第7章 ザッポスから学ぶリーダーの心得-リーダーは飾らず率先して、部下と顧客に奉仕する!
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| 8 |
第8章 ザッポスの飽くなき挑戦-アマゾンによる買収、そしてザッポスの今後
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