Service Wo 100 % Ukerareru Hito, 50 % Shika Ukerarenai Hito.
Toyosawa Saichi Hi / Cho
Points You Earn | 1% (15p) |
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Release Date | November 08, 2010 |
Availability | Backorder:Usually ships in 1-3 weeks |
Product Details
Catalog No. | NEOBK-884213 |
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JAN/ISBN | 9784778201661 |
Product Type | BOOK |
Pages | 173 |
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Books are basically written in Japanese except for bilingual books or ones indicated as not written only in Japanese.
Related Artists
Description in Japanese
サービスを100%受けられる人、50%しか受けられない人。 / 豊澤早一妃/著
Related Offer & Feature
Tracklisting
1 |
1章 キャビンアテンダント(CA)の仕事(清水の舞台は高度1万メートルだった?
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2 |
乗務時間証明書 ほか)
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3 |
2章 ファーストクラス(一流を極めた人
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4 |
ファーストクラスのサービス ほか)
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5 |
3章 サービスを100%受けられる人、50%しか受けられない人(100%と50%とは?
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6 |
サービス側も人間です。 ほか)
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7 |
4章 サービスを提供する側の本音(機内は社会背景を写し出す鏡
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8 |
あるビジネス路線にて ほか)
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9 |
5章 人間力が大きくなる「サービスの受け上手」になる(セミナージプシー?
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10 |
あり方、やり方、あらわれ方 ほか)
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