BOOK

Suzuki Toshifumi No "Hanashi Hetade Mo Seiko Dekiru" Seven-eleven Ryu "Kanjo Keizai Gaku" Nyumon

Katsumi Akira

1238yen
(1362yen Tax incl. in Japan)
Points You Earn 1% (12p)
Release Date May 23, 2010
Availability In Stock at Supplier:Usually ships in 2-4 days
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Product Details

Catalog No.NEOBK-762234
JAN/ISBN 9784833419345
Product Type BOOK
Pages 251

Books are basically written in Japanese except for bilingual books or ones indicated as not written only in Japanese.

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Translate Description

*As it is a machine translation, the result may not provide an accurate description. Please use it only as a reference. *Not available within the China mainland region.

Description in Japanese

鈴木敏文の「話し下手でも成功できる」 セブンーイレブン流「感情経済学」入門 / 勝見明/著

なぜ、話術だけではダメなのか?心理学経営の第一人者が明かす顧客の真実65。

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    Tracklisting

    1
    1部 話し下手でも成功できる(どんな「話し方」をすれば、相手に伝わるのか
    2
    人はなぜ、自分のことになると「保守的」になるのか
    3
    人はなぜ、「長期的な利益」より「目先の楽さ」を大きく感じてしまうのか)
    4
    2部 商売は感情で動く(どうすれば不況下でも買ってもらえるか
    5
    どうすれば顧客の満足度を高められるか)
    6
    3部 自分の中の「保守的な心理」を克服する(ブレイクスルー思考で新しい自分に挑戦する
    7
    常に懸命であれば「行き当たりばったり」の生き方でもかまわない)

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