Kampo Hokai (Asahishin Sho)

[Machine Translation] The "Kanpo Problem" that was bound to happen. We take a scalpel to the too-deep lesion of the post office! The "Inappropriate Sales of Kanpo" with no end in sight. Customers were called "yuru-kyara" and "semi-boke", and the employees were trapped under hellish quotas and training. Japan Post has repeatedly protested to NHK, and the problem has spread to politics and the press. How did this happen? We present the culmination of more than six months of on-the-spot coverage.

起こるべくして起きた「かんぽ問題」。郵便局の深すぎる病巣にメスを入れる!収束の見えない「かんぽ不適切販売」。顧客は“ゆるキャラ”“半ボケ”呼ばわりされ、局員は地獄のノルマと研修に追い詰められていた。日本郵政はNHKに抗議を繰り返すなどして、問題は政治や報道のあり方にも飛び火している。なぜこのようなことになったのか。半年以上にわたる現場取材の集大成をお届けする。