BOOK
Uriage Ga Nobiru Sekkyaku Motorui Viton No Hambai Jisseki No. 1 Ga Tsutaeru
Suzuki Hi Suna E / Cho
1300yen
(1430yen Tax incl. in Japan)
| Points You Earn | 1% (13p) |
|---|---|
| Release Date | June 2014 |
| Availability | Backorder:Usually ships in 1-3 weeks |
Product Details
| Catalog No. | NEOBK-1677344 |
|---|---|
| JAN/ISBN | 9784761270063 |
| Product Type | BOOK |
| Pages | 204 |
|---|
Books are basically written in Japanese except for bilingual books or ones indicated as not written only in Japanese.
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Translate Description
*As it is a machine translation, the result may not provide an accurate description. Please use it only as a reference. *Not available within the China mainland region.
Description in Japanese
売上が伸びる接客 元ルイ・ヴィトンの販売実績No.1が伝える / 鈴木比砂江/著
サービスを感動で終わらせない!小さな「変える」が、大きな「変わる」へとつながる!67業種、1200店舗で実証済み。
Related Offer & Feature
Tracklisting
| 1 |
第1章 「売れる接客」に意識を変える
|
| 2 |
第2章 「売れるトーク」に変える
|
| 3 |
第3章 「おすすめの仕方」を変える
|
| 4 |
第4章 「売れるクロージング」に変える
|
| 5 |
第5章 「一回きり」を「リピーター」に変える
|
| 6 |
付録 お客様の不満を減らす気配り
|
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