First Press Bonus

CDJapan offers almost everything released in Japan including first press bonus.
Whenever the details for bonus are available, the description is shown in the item details page.
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Receive Bonus Extras / CDJapan Exclusive Bonus

Items released in Japan often include attractive bonuses. Whenever they are available, we show the details and the current availability directly on the item details page. Of course, you will actually receive them as long as your orders are processed before they are sold out.

Furthermore, CDJapan occasionally offers special bonuses exclusively available at our site such as posters, photos, microfiber cloth, mousepad, and more for anime & visual-kei releases.

Worldwide Shipping

Since 1997, we have shipped orders to all parts of the world. Wherever you're located, you can receive items straight from Japan. Various shipping methods including Fedex, EMS, Airmail, SAL, and more are available.

We Send Posters in a Protective Tube

A poster is included with the First Press of the CD in this example. CDJapan sends the poster without folding it. The order is sent in a protective tube to prevent damage.

*Except over 52cm wide poster (over B2 size).

How We Package Orders

Every order is carefully packaged to prevent damage.

After carefully inspecting each item, we pack them in bubble wrappings before sending them in a sturdy carton.

Packaging Regular Items

CDs/DVDs are packed in bubble wrappings

Every order is sent in a sturdy carton

Packaging Items With Bonus Extras

Bonus extras, such as posters, are often included with the First Press and the Limited Editions.

We send them together with the items. Whenever necessary, we use larger cartons to prevent damage.

CDs/DVDs are packed in bubble wrappings

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Bonus Extra such as a poster

Posters are rolled and the orders are sent in larger cartons

*We have a various size of cartons to fit orders,according to the item size and bonus extras.

Discreet Packaging Option

We offer Discreet Packaging Option for customers who prefer to have their order sent inside a plain envelope (learn more).

When this option is selected, the order is sent inside a plain envelope after we carefully inspect the item and pack it using a bubble wrap and a sturdy carton.

the item is packed in a bubble wrap

and a sturdy carton

after we package it well

the order is sent in a plain envelope

Point Services

Frequent Shopper Points is our original reward for purchase program. Every time your order is shipped, you receive 3% of the item price subtotal as points you can later use as discounts (books and magazines are exceptions).

• When you place your first order, you will find 300 points (1 point=1yen) available on your customer account.
• Receive 300 points the month of your birthday if you have been a CDJapan member for more than a month.
• We also offer up to 800 points for a purchase over 5,000yen. All products, including books and magazines, are applicable.
• Receive up to 1,000 points quarterly based on the total price of the products shipped during the previous quarter.

Pre-order early to get your order sent on or before the release date!

We are able to ship items on or before the release date if they are pre-ordered early. However, it may take additional time if they are pre-ordered right before the release date, or if supplier has received more pre-orders than they are able to fulfill on the release date.

Newsmail Service

Newsmail is CDJapan's free newsletter packed with information on the latest releases in Japan.

We also include details on bonus extras included with the first press and limited editions. So, if you would like to them before they are sold out, subscribe to your favorite category!

Various Payment Methods

We accept Credit Cards, PayPal, Check Cards (VISA, VISA Check Card, VISA Electron, MasterCard, MasterCard Check Card, American Express, Diners Club, JCB), International Postal Money Order, Alipay, and Cash (Japanese Yen or US Dollars).

If you don't have a credit card, or would not like to use it for online shopping, you can still enjoy convenient shopping by selecting International Postal Money Order or Cash Payment for payment method.

How To Change Your Order

Easy to add items to existing orders and move items from one order to another!
*Possible only if the payment method is credit card.

Listening to Song Samples

Vast number of song samples are available for PC & Android phones!
icon is displayed for CDs with samples. Either Flash Player or Windows Media Player is needed to listen to them.

Customer Support

CDJapan is committed to offering the best quality of service to every customer. Should you require our assistance, you can contact us by email in English, and we'll promptly provide you with a response normally within 1-2 business days. In case we learn about any delay, or receive any other update from our suppliers, we'll promptly update you.

Security

We have a number of measures and procedures to ensure that it's safe to shop at CDJapan.
Using SSL (secure socket layer) encryption technology, we always protect your personal information. Participating in Verified by Visa and MasterCard SecureCode, we offer additional protection for your credit card.

Fancy Gift Bags Available

Whether you're sending your order to someone else, or to yourself,
you can have the items placed inside one of Gift Bags available. Select one under Shipping & Gift Options when checking out.

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