On August 23, 2011, CDJapan upgraded the customer account interface as detailed on this page.
Easier to OrderAfter you proceed to check out, you will see that steps have been simplified. Items in your saved items are displayed under your shopping cart, so it's easier to organize your order.
More IntuitiveRight after you sign into your customer account, you will immediately see the most relevant information such the status of your most recent orders, and the balance of points.
To view details of your orders, simply click on the order number shown anywhere in customer account.
The buttons to move items to another orders and to make a cancellation appear at the bottom of the order details page when the status of your order allows you to make those changes.
Order StatusIndications of your order status has been simplified to show relevant information appropriate for the payment method you choose.
Status of Items in Your OrderIn the order details page, status of items are also shown individually.
Please note that orders are processed differently depending on the payment method. Also, the functions available in customer account change as the status of your order changes.
We will be happy to make changes to your order if you contact us by email (email@example.com) as indicated in the matrix above. However, please note that after the order is finalized, it won't be possible for us to make any change to your order that would alter the total amount of your order.
Security EnhancedAs a part of the upgrade, we further enhanced the security by adding extra layers of protection for your personal information. Most of the upgrades are not visibly noticeable, but one upgrade you may notice see is that the minimum number of characters required for password has been increased, as well as the max number allowed. If you are a returning customer and experience any problem signing in, we recommend you to reset your password.
Artist BookmarksBookmark your favorite artists in your customer account so it's easier to know about the latest releases.