CDJapan Online Survey Results


Results shown on this page are based on feedbacks provided after October 15, 2009 from customers who actually shopped at CDJapan.

5:Very Satisfied
4:Satisfied
3:Average or Don't Know
2:Disappointed
1:Very Disappointed

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373181- 373200 / 435878
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Rating : 5.0
Date : 2011/9/20

UNITED KINGDOM : Male
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 4.3
Date : 2011/9/20

UNITED STATES : Male
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 4
CDJapan Customer Support 2 Packaging of order 5 Delivery of your order 5
Customer support did not give me a chance to modify the order when an item was no longer available. Not a major problem. I have ordered the CD from another source.

Rating : 4.7
Date : 2011/9/20

UNITED STATES : Female
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 4
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 4.8
Date : 2011/9/20

UNITED KINGDOM : Female
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
I was really happy with how fast my item shipped and turned up, even with the cheapest shipping! I will definitely order from CD Japan again. I would like to know if there are flat rate shipping services for large orders though, as it may be cheaper for me to do that as I live so far from Japan.

Rating : 4.8
Date : 2011/9/20

GERMANY : Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 4
Additional Comments

Rating : 4.8
Date : 2011/9/20

NETHERLANDS : Male
Quality of information 5 Ease of purchase and availability of payment methods 4 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 4.5
Date : 2011/9/20

GERMANY : Male
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 4
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 4
This is for Order Number: 10104152964. I have received it already but I´m still waiting for Order Number 10104111617. Otherwise I would loose these points for my account [like the last 2 or 3 times].

Rating : 4.2
Date : 2011/9/20

UNITED STATES : Female
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 3
CDJapan Customer Support 3 Packaging of order 5 Delivery of your order 5
I buy all my Japanese music from this site. I have never been anything but happy with the site and service.

Rating : 2.5
Date : 2011/9/20

FRANCE : Female
Quality of information 2 Ease of purchase and availability of payment methods 2 Freshness of information that CDJapan offers 2
CDJapan Customer Support 3 Packaging of order 4 Delivery of your order 2
Additional Comments

Rating : 5.0
Date : 2011/9/20

UNITED STATES : Male
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Thank you for continued good service.

Rating : 4.2
Date : 2011/9/20

UNITED STATES : Female
Quality of information 5 Ease of purchase and availability of payment methods 4 Freshness of information that CDJapan offers 4
CDJapan Customer Support 4 Packaging of order 4 Delivery of your order 4
Additional Comments

Rating : 5.0
Date : 2011/9/20

FRANCE : Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 5.0
Date : 2011/9/20

NORWAY : Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 4.2
Date : 2011/9/20

CANADA : Male
Quality of information 4 Ease of purchase and availability of payment methods 4 Freshness of information that CDJapan offers 4
CDJapan Customer Support 4 Packaging of order 5 Delivery of your order 4
Additional Comments

Rating : 4.0
Date : 2011/9/20

UNITED STATES : Female
Quality of information 4 Ease of purchase and availability of payment methods 4 Freshness of information that CDJapan offers 4
CDJapan Customer Support 4 Packaging of order 4 Delivery of your order 4
Additional Comments

Rating : 5.0
Date : 2011/9/20

GERMANY : Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Better than all the other stores from foreign contrys I know! :) I like CDjapan!

Rating : 4.0
Date : 2011/9/20

CANADA : Male
Quality of information 3 Ease of purchase and availability of payment methods 4 Freshness of information that CDJapan offers 3
CDJapan Customer Support 4 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 3.7
Date : 2011/9/20

SWEDEN : Male
Quality of information 1 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 1
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 5.0
Date : 2011/9/20

UNITED STATES : Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Always has fast and easy shipping. Only down side is the cost of shipping,it would be nice to have free shipping deals every now and then.

Rating : 4.0
Date : 2011/9/20

RUSSIA : Male
Quality of information 4 Ease of purchase and availability of payment methods 4 Freshness of information that CDJapan offers 4
CDJapan Customer Support 4 Packaging of order 4 Delivery of your order 4
Additional Comments

373181- 373200 / 435878
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Notes about the Survey:
To take the survey, please sign into Newsmail and click on the "Subscribe/Unsubscribe" button and choose to take the survey after each purchase. After each of your order is sent, an email including the link to the survey will be sent to you (10days after the order is sent by EMS, and 14 days after the order is sent by Air Mail or SAL).