CDJapan Online Survey Results


Results shown on this page are based on feedbacks provided after October 15, 2009 from customers who actually shopped at CDJapan.

5:Very Satisfied
4:Satisfied
3:Average or Don't Know
2:Disappointed
1:Very Disappointed

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Rating : 4.8
Date : 2009/10/15

UNITED STATES : Female
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 5.0
Date : 2009/10/15

UNITED STATES : Male
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 5.0
Date : 2009/10/15

UNITED KINGDOM : Male
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
I can't thank you people enough for stocking the items I just ordered. They are some of the rarest things to look for on the internet, and you guys at CD Japan have really made my week a happy one. I'll always consider buying here first before any other import website, and shall recommend shopping here to my best of friends. Many thanks CD JAPAN! :)

Rating : 3.8
Date : 2009/10/15

UNITED STATES : Female
Quality of information 3 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 3
CDJapan Customer Support 3 Packaging of order 5 Delivery of your order 4
Additional Comments

Rating : 4.0
Date : 2009/10/15

UNITED STATES : Female
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 4
CDJapan Customer Support 3 Packaging of order 4 Delivery of your order 4
Additional Comments

Rating : 4.3
Date : 2009/10/15

UNITED STATES : Male
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 3
CDJapan Customer Support 4 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 4.8
Date : 2009/10/15

UNITED STATES : Male
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Customer service is always polite and helpful. Payment by Paypal is fast, secure, and convenient. Orders always arrive quickly and well packed. Overall I am very pleased with my shopping experience at CD Japan. The only area that could use improvement is the website. Some products don't have much information available in English. However, I realize that this isn't a priority. Thanks for all that you guys do! :)

Rating : 4.5
Date : 2009/10/15

UNITED STATES : Male
Quality of information 4 Ease of purchase and availability of payment methods 4 Freshness of information that CDJapan offers 5
CDJapan Customer Support 4 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 4.5
Date : 2009/10/15

GREECE : Male
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 4
CDJapan Customer Support 4 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 4.5
Date : 2009/10/15

MALAYSIA : Male
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 4
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 4
Additional Comments

Rating : 4.3
Date : 2009/10/15

CANADA : Male
Quality of information 4 Ease of purchase and availability of payment methods 4 Freshness of information that CDJapan offers 5
CDJapan Customer Support 3 Packaging of order 5 Delivery of your order 5
Could use more information about the song list of each CD.

Rating : 5.0
Date : 2009/10/15

CANADA : Male
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Excellent site to buy from.

Rating : 4.8
Date : 2009/10/15

NORWAY : Male
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 4
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Over all I think you handle your customers very very good...

Rating : 4.7
Date : 2009/10/15

BRAZIL : Male
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 4
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 4
Good site, I'll buy more from CDjapan....excellent website.

Rating : 4.8
Date : 2009/10/15

CHILE : Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 4
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
All is right for me. Thanks for all.

Rating : 4.7
Date : 2009/10/15

UNITED STATES : Male
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 4
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
CD Japan is extremely good with customer service and packaging my product to the USA. Sometimes though, CD Japan lists titles as out-of-print, when they can still be bought from other suppliers in Japan. Shipping cost to USA is also higher than other Japanese vendors. But I will still buy from CD Japan, as long as the prices are affordable - Thank You

Rating : 4.5
Date : 2009/10/15

UNITED STATES : Male
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 4
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 4
Additional Comments

Rating : 4.2
Date : 2009/10/15

UNITED STATES : Female
Quality of information 4 Ease of purchase and availability of payment methods 4 Freshness of information that CDJapan offers 4
CDJapan Customer Support 4 Packaging of order 5 Delivery of your order 4
except the price is a little expensive, i am satisfied with your services. Hope you will get more better in the future!

Rating : 5.0
Date : 2009/10/15

UNITED STATES : Male
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
I have had nothing but excellent service from dealing with cdjapan. Please keep up the good work!

Rating : 5.0
Date : 2009/10/15

UNITED STATES : Male
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
CDJapan has been my #1 choice for CD shopping for several years now. It always has every CD I am looking for, want to pre-order, or purchase. I will definitely keep using CDJapan in the future for all my CD needs!

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Notes about the Survey:
To take the survey, please sign into Newsmail and click on the "Subscribe/Unsubscribe" button and choose to take the survey after each purchase. After each of your order is sent, an email including the link to the survey will be sent to you (10days after the order is sent by EMS, and 14 days after the order is sent by Air Mail or SAL).