As announced at Japan Post website, shipment of SAL packages to following countries and region are temporarily suspended.


On December 7, AIR FRANCE CARGO and KLM CARGO notified Japan Post that they are experiencing serious delays processing incoming SAL packages. After learning that the situation is not improving but worsening, Japan Post has stopped acceptance and shipments of SAL packages to countries and region listed above, starting from December 15 . Because of this, we are prevented from shipping customer orders that became available for shipment starting from December 15.

Please note that this only affects SAL Small Packet, Registered SAL Small Packet, and SAL Parcel Post. Shipments of all other available shipping methods are continued normally.

While we would like to reassure you that your order will be sent immediately, as soon shipment is resumed, weeks of delays are expected for SAL. Therefore, we do recommend you to consider Registered Air Mail, Air Mail, EMS, DHL, and FedEx if you prefer to receive your order soon without serious delay.