This is a shipping method summary to see available shipping methods at the moment.
If you do not find your country in this list, please see Updated Feb.10, 2021: International Mail Availability Chart to see if Japan Post is still serving your country/territory.

For any other COVID-19 related inquiries, visit our COVID-19 Related FAQ.

  • ○: Deliverable
  • ×: Temporarily Suspended
  • Table & Notes: Partially Deliverable

DHL FedEx EMS Airmail SAL
ARGENTINA ×
AUSTRALIA × ○ *Note 4 ×
AUSTRIA (EUROPE) ×
BELGIUM ×
BRAZIL × × ×
CANADA × ○ *Note 4 ×
CHILE ×
CHINA ○ *Note.1
○ *Note.2
×
DENMARK ×
Egypt ×
FINLAND ×
FRANCE ×
GERMANY ×
HONGKONG ×
INDIA × × × × ×
INDONESIA × ×
ITALY ×
MACAU × ×
MALAYSIA ×
MEXICO ×
NETHERLANDS ×
NEWZEALAND × ×
NORWAY ×
PERU × × × ×
PHILIPPINES ○Table 4
×
PORTUGAL ×
RUSSIA - ○ *Note.3
× × ×
SINGAPORE ×
SOUTH KOREA ×
SPAIN ×
SWEDEN ×
TAIWAN ×
THAILAND ×
UNI.ARAB EMIRATES × × ×
UNITED KINGDOM ×
UNITED STATES × ○ *Note 4 ×


*Note 1: China: Order Total by DHL must be below 14,000yen "excluding" shipping fee and excluding discounts from points/coupons.
*Note 2: China: Order Total by FedEx must be below 14,000yen "including" shipping fee and excluding discounts from points/coupons.
*Note 3: Russia: Order Total by FedEx must be below 21,000yen "including" shipping fee and excluding discounts from points/coupons.
*Note 4: Only Non-Registered Airmail is available. Registered Airmail is still suspended.

Japan Post (EMS & AIRMAIL)

Japan Post General Information

Updated Mar.17, 2021: International Mail Availability Chart



Table 4: DHL Suspended Areas in the Philippines

These are postal codes in the Philippines where DHL can not deliver for the moment.
Areas that do not correspond to these post codes can be delivered by DHL.


【updated Jan.8, 2021】

0400 - 1603
0401 1109 1604
0410 1110 1607
0420 1116 1606
0800 1117 1608
0801 1118 1609
0802 1124 1610
0810 1125 -
0820 1128 1612
0830 1401 1650
0840 1402 1811
0850 1428 1801
0860 1501 1802
0870 1504 1803
0880 1503 1804
0912 1533 1805
0917 1551 1806
0927 1552 1807
0980 1553 1808
- 1555 1809
1101 1554 1810
1102 1556 1820
1105 - 1900
1106 1601 1901
1107 1602 1920