CDJapan Online Survey Results


Results shown on this page are based on feedbacks provided after October 15, 2009 from customers who actually shopped at CDJapan.

5:Very Satisfied
4:Satisfied
3:Average or Don't Know
2:Disappointed
1:Very Disappointed

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83261- 83280 / 186454
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Rating : 4.5
Date : 2012/10/5

: Male
Quality of information 3 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 4
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
You are an international store and I think it is about time that you had descriptions and information available in English. Other than that I will always purchase my favourite albums from you, especially if they include Japan only bonuses! Keep up the good work :)

Rating : 5.0
Date : 2012/10/5

: Male
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Keep up the good work!

Rating : 5.0
Date : 2012/10/5

: Male
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 5.0
Date : 2012/10/5

: Male
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
CDJapan is the best option for shopping Japanese items and more...

Rating : 4.5
Date : 2012/10/5

: Female
Quality of information 3 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 4
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 5.0
Date : 2012/10/5

: Male
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Perfect as always ^^

Rating : 5.0
Date : 2012/10/5

: Male
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Perfect as always ^^

Rating : 4.0
Date : 2012/10/5

: Male
Quality of information 3 Ease of purchase and availability of payment methods 4 Freshness of information that CDJapan offers 4
CDJapan Customer Support 4 Packaging of order 5 Delivery of your order 4
Additional Comments

Rating : 4.5
Date : 2012/10/5

: Male
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 4 Packaging of order 4 Delivery of your order 4
Additional Comments

Rating : 5.0
Date : 2012/10/5

: Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 4.8
Date : 2012/10/5

: Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 4
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
I love CD Japan when it comes to getting the albums I want especially the shipping. I can order something from you at the same time as something from the UK and your order will come in the door first. Amazing.

Rating : 4.3
Date : 2012/10/5

: Male
Quality of information 4 Ease of purchase and availability of payment methods 4 Freshness of information that CDJapan offers 5
CDJapan Customer Support 3 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 4.5
Date : 2012/10/5

: Male
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 4
CDJapan Customer Support 5 Packaging of order 4 Delivery of your order 5
Additional Comments

Rating : 4.0
Date : 2012/10/5

: Male
Quality of information 4 Ease of purchase and availability of payment methods 4 Freshness of information that CDJapan offers 4
CDJapan Customer Support 3 Packaging of order 5 Delivery of your order 4
Additional Comments

Rating : 5.0
Date : 2012/10/5

: Male
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 4.5
Date : 2012/10/5

: Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 4
CDJapan Customer Support 4 Packaging of order 4 Delivery of your order 5
A few suggestions: - It would be nice, if it was possible to combine items that are currently available with pre-order items in the same order without splitting them and paying twice for shipping. I don't mind waiting for the items that are in stock, but I hate paying extra or missing an item while it was available, because I can't justify two purchases. - Shipping costs seem a little too expensive sometimes, and when adding too many items (even though it's actually a small number in total) to an order, cheaper shipping options like SAL are not available anymore unfortunately. - Sending coupon codes or similar campaigns once in a while would make me purchase more often, because I like to collect items in one order to save on shipping rather than purchasing frequently and collecting points. At least the birthday points shouldn't expire after just one year.

Rating : 3.8
Date : 2012/10/5

: Male
Quality of information 4 Ease of purchase and availability of payment methods 4 Freshness of information that CDJapan offers 3
CDJapan Customer Support 3 Packaging of order 5 Delivery of your order 4
Additional Comments

Rating : 4.7
Date : 2012/10/5

: Male
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 3
Additional Comments

Rating : 4.8
Date : 2012/10/5

: Male
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 4 Delivery of your order 5
Additional Comments

Rating : 4.8
Date : 2012/10/5

: Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 4
More goodies? Thank you for your progress et your good work!

83261- 83280 / 186454
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Notes about the Survey:
To take the survey, please sign into Newsmail and click on the "Subscribe/Unsubscribe" button and choose to take the survey after each purchase. After each of your order is sent, an email including the link to the survey will be sent to you (10days after the order is sent by EMS, and 14 days after the order is sent by Air Mail or SAL).