Sagi Shi Ga Tsukau Hito No Kokoro Wo Ayatsuru "Mono No Ikata" (East Shinsho Q)

[Machine Translation] They are: to make the flow of the conversation OK, to make the person say OK unintentionally, to catch the person by surprise, to elicit convenient answers, to casually take advantage, and not to take advantage of the person's pace... What are the secret techniques of the hoaxers, who are developing new methods of deception to evade the increasingly strict rules of the law? The book introduces "NG words" that will put the other person off and "OK words" that will grab the other person's heart. The author, who is well known for his undercover investigations, has learned the secret of "how to talk" in the process of confronting these people, which he cannot help but use in his business psychological warfare.

流れをOKに持っていく、思わずOKさせる、相手の意表を突く、都合のいい答えを引き出す、さりげなく優位に立つ、そして相手ペースに乗らない...年々厳しくなる摘発をかいくぐるように新たな騙しの手口を編み出すサギ師のマル秘テクニックとは。言ったら相手の心を遠ざけてしまう「NGワード」と、相手の心をがっちりつかむ「OKワード」を紹介。潜入調査に定評のある著者が、彼らと対峙する過程でつかんだ、ビジネス心理戦に生かさない手はない「話し方」の極意。