We package orders carefully, placing items inside protective bubble wrap before placing them inside cardboard box together with cushioning materials as detailed here, to ensure that customer orders arrive safely.
However, some customers find our standard packaging excessive, and it is more preferable and important for their orders to arrive as compactly as possible so that the package has a better chance of fitting through the mailbox slot.
Therefore, whenever applicable, our website allows customers to choose compact packaging type.
Applicable Orders The option is possible if the order contains:
- Only 1 CD (number of discs up to 2), Blu-ray, DVD, or Game Software.
- Up to 4 Manga, Light Novel, or other compact books.
The option is not possible in following cases:
- If the order contains combination of above products or if it contains any other type of product.
- If Gift Bag option is selected.
- If the item proves too large to fit inside the compact packaging, in which case the order will be sent inside a standard box.
- After choosing this option, it will not be possible to make any modification to the order.
- If any item in the order comes with any bonus material such as poster, the order will be sent inside the standard box together with the bonus material.
How to Choose Packaging Type
- Whenever applicable, the option appears during checkout under the "Packaging Type" step which follows "Shipping Address Gift Options" step. If it does not appear, it means that the option does not apply to the order.
- Choose preferred packaging type that (images are displayed).
- Items will still be placed inside protective bubble wrap even if this option is selected.
CD (number of discs up to 2), Blu-ray, DVD, or Game Software Small Box or Medium Box may be selected in addition to the Standard Box.
- Small Box
Small Box is suitable if you prefer to improve the chance of your order fitting through the mailbox slot (Box Height = 3cm).
- Medium Box
Medium Box is suitable if you prefer your order to arrive in a compact packaging, but also with sufficient protection (Box Height = 5cm).
Manga, Light Novel, and Other small book
Flat Envelope or Small Box may be selected in addition to the Standard Box.
- Flat Envelope
Flat Envelope is suitable you prefer to improve the chance of your order fitting through the mailbox slot (Height = 1-2cm).
- Small Box
- Small Box is suitable if you prefer your order to arrive in a compact packaging, but also with sufficient protection (Box Height = 3-8cm).