If you need to change the shipping address for an open order, add the new address to your address list and contact us by email to reflect the changes.
In "Your account information" go to "Billing/Shipping Address Information" and select "View Details." Then "Add New Shipping Address."
- Be careful NOT to update your billing address instead of shipping address!
- Sending an order to a different country may result in a significant change in your shipping charge.
Customer Support (firstname.lastname@example.org)
ATTENTION: In case of you want to be delivered in Japan, you will be charged of National 8% VAT. Also the address has to be the address of relative or friend, not an hotel.
Please DO NOT modify your original address of your account!
Go to "Your account information" in "Billing/Shipping Address Information" and select "View Details."
Then "Add New Shipping Address" and on the top right side "click on the Japanese Address Form."