Change Shipping Method
This change is possible only if the payment method of the order is Credit Card, IPMO, or Cash Payment, before the payment has been finalized.
What to Do
Contact us by email and let us know the order number, and the new shipping method you prefer.
Customer Support (firstname.lastname@example.org)
If the payment method is PayPal or Alipay, you must cancel and re-order selecting the shipping method you prefer.
Change Payment Method
Credit Card to Credit Card
- Sign into your customer account to add the new credit card details.
- Contact us by email and let us know the order number and the last 4 digits of the credit card you'd like to use.
Credit Card to Paypal
This is only possible by cancelling your order and to re-order by Paypal.
- Cancel your order from your customer account, if possible.
If not, send our customer support an email to cancel your order.
- Re-order by Paypal.
Paypal to Other Payment Method
It is not possible to modify the amount of any PayPal transaction that's already been finalized.
- Email our customer support an email to cancel your order.
- Once you confirm that the refund is processed, make a new order.